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e-TalentBeat
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TalentBeat launches its next generation whizMobile application for consumer |
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whizMobile is a simple Point of sale system on your smart phone to accept payments . whizMobile will enable remote users to interact with their POS system in real time and view CRM data using their smart phone. With the smart phone they can create or access customers/contacts and create or modify data for sales or service tracking. This will allow employees to quote their customers an inventory price and enter their sales order while viewing their warehouse and determining their needs virtually anywhere in the world. Business owners or managers can enjoy more time away from the business, but not be out of touch. They can view financial data such as daily sales and activity and user log-in information.
whizMobile provides targeted CRM campaign based on consumer profile via most standard cell phones and carriers in the market. In situations where conventional communication channels and the Internet fail to expand consumer relationships, whizMobile efficiently solves the problem. whizMobile enables convenient and speedy communication between business and consumers. |
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| Cell phone Coupon/Voucher Module |
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- Connect Coupons to your Loyalty Program
- Instant Creation and Distribution
- Track Redemption as and when it happens; in REAL time!
- View Coupon Reports for every campaign
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| Cell phone Loyalty Module |
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- Influence consumer buying behavior before and during shopping experience.
- Up to date incentive to consumer at a given store location.
- Assist consumers to easily manage point allocation.
- Real time tracking to analyze success of campaign.
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Cell phone Survey Module |
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- Gather valuable feedback.
- Enhance consumer profile.
- Incremental demographic information.
- Determine lifestyle preferences and buying habits of customer.
Our customers are very excited about the new smart phone integration, especially business owners who frequently travel and have multiple location stores. |
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TalentBeat Data Warehouse: New Solution for old Problems |
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Companies are investing in Data Warehouse Software to leverage the information necessary to guarantee lifetime relationships with their customers. With competition just a mouse click away, every business must maintain and build customer loyalty to survive. Simultaneously, companies are finding that the increase in online sales and e-mail inquiries is overwhelming their staff and infrastructure.
TalentBeat data warehouse software, automates the creation and lifecycle management of enterprise data warehouses based on your business model to solve this problems. TalentBeat Warehouse integrates data from multiple sources, and powers operational and strategic reporting. Additionally, TalentBeat data warehouse software keeps track of history so users can do as-of and before-and-after time-based comparisons.
TalentBeat warehouse typically saves 50 percent or more in deployment time and resources compared to custom-built approaches, and reduce the manpower required to support operational implementations. |
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| Features of TalentBeat data ware house: |
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- Multi-user web application that meets enterprise-class infrastructure requirements.
- Fits easily into your global environment.
- Repeatable algorithms automatically maintain referential integrity.
- Mask data in-place OR on-the-fly, keeping your data safe.
- Secure all your data or a subset of data.
- Reduces risk by greatly reducing the number of databases that could be breached.
- Automatically identify sensitive data, thereby reducing analysis time and costs.
- Deliver masked data safely and easily to new test environments.
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A Versatile, easy-to-use automated whizDial application optimized to help stress testing: |
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whizDial application allows you to remotely control the way dial up transactions should work. Being automated it is very accommodating for stress testing without manual intervention and hence a better time manager. Status for each transaction is known as it is printed with reason of failure in case of an unsuccessful transaction. |
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| Key Features are: |
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- Controlling Time Interval: You can set the time interval for the dial up transactions.
- Controlling Modem Parameter: You can change the modem related parameters like modem init string, modem baud rates etc to help validate the best settings for your setup.
- Switching from primary number to secondary number incase the primary line is down.
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Worried about PCI compliance on store POS and huge upfront investments??? Check whizPOS: |
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The whizPOS solution gives retailers a complete, easy to use set of tools that helps to do business with higher financial returns, provide better service, and manage their operation for growth and streamline efficiencies. whizPOS operations are back office and Point-of-Sale software system that manages every aspect of store from inventory tracking and store ordering to sales reporting and daily POS transaction.
whizPay™, a PCI-certified Gateway eliminates store POS from PCI Compliance equation. It also enables you to provide a personalized, rich experience to your consumers with integrated CRM and Rewards solutions. Being a SAAS (Software as a Service) platform it enables you to predict your monthly costs. The “Pay as you Grow” enables enterprises to reduce operational costs and avoid huge upfront investments.
whizPOS features for prepaid operations support issuing PIN’s in bulk. This setup can range from a single store with one POS to a complex, multi store environment that integrates with your overall business operations. It provides template based securely managed bulk PIN printing that can be further categorized dynamically on a product-printer combination. |
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whizPay™ The Next Generation Merchant Acquisition Platform |
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whizPay™ Sales Force management features tailor to the requirements of merchant acquisition life cycle in the payment industry. The One Stop Payment Solution – whizPay™ enhances its CRM module for a quick and easy way for ISO’s to manage leads and close sales cycles sooner than ever before. Our wide range of solutions mobilize the ISO’s by virtue of which the sales agent can have access to their database from anywhere with use of their smart phones. |
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| whizPay CRM features facilitates: |
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- ISO’s to stay up to date with their real time commission reports, revenue alerts, and online merchant services agreements while staying on the road.
- Enables ISO’s to reduce merchant acquisition time span and increase lead conversion ratios.
- The Smart phone module provides powerful tools to a Sales Agent on the road where you can manage your leads from a smart phone and have pertinent information at your fingertip making a difference during meetings and pricing negotiations.
- We also improve your lead conversion ratios by alerting you in real time about important modifications happening to your merchant applications.
- whizISO also has a well-organized way to send merchant application related documents using your smart phone’s camera, enabling you to advance your route efficiency.
- Not last but whizPay™ also integrates with social networking portals and Email come out-of-the-box. Geo-location, maps and directions coupled to your leads and meetings make your time more productive.
- You can sync your contacts and calendar meetings with Microsoft Outlook.
- By means of powerful business intelligence capabilities you can now drill down on your commissions and other metrics by divisions/business groups, sales, merchants acquired and industry segment.
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whizPay™ Deployment for Telecom Provider |
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TalentBeat, Inc., a leading provider of Payment technology solutions for the retail and restaurant industries, is pleased to announce that one of leading telecom provider in North America has commenced large scale deployment of whizPay prepaid solution, TalentBeat’s next generation solution for prepaid cards. At the initial stage whizPay prepaid solution will be deployed in several hundred locations and later this will be extended to over a few thousand merchant locations across all of North America. whizPay solutions additional features will instant results and help merchants to grow their business with customer satisfaction. The solution allows you to customize programs i.e. enables you to select only the features they need. The prepaid solution is engineered towards not having the service provider print any cards. The cards can be printed and issued in realtime from the terminal. |
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whizGift™ an ideal electronic gift card solution for small and medium merchants |
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whizGift™ from Talent Beat is a powerful and cost effective electronic gift card solution that enables merchants and specialist gift card providers to take control of their gift card program.
If you are a retailer and you are interested in controlling the cost of running your gift certificate program, then whizGift™ is an ideal solution for you. Whether you have a costly, paper based gift certificate program or you want to control the growing operating costs of an outsourced, electronic gift card program, whizGift™ is the solution.
whizGift™ from TalentBeat offers retailers an electronic gift card solution that lowers their total cost of ownership. By providing a solution that can be managed in-house by the retailer, whizGift™ combines a high level of control with an automated processing environment that delivers greater operational efficiencies and cost savings.
whizGift™ gives retailers more control over their customer information, greater flexibility over the variety of programs they can offer and a return on investment superior to either paper based gift certificates or outsourced electronic gift cards. whizGift™ is easy to use, easy to integrate and easy to operate. Customers can use whizGift™ to process large number of transactions per year, accurately, reliably, securely and benefit greatly.
whizGift™ supports a wide array of stored value products including bar-coded gift certificates, electronic gift cards, merchandise refund cards and virtual spending cards. XML interfaces make it easy to develop an integrated product offering across all sales channels including Point-of-Sale (PoS), phone-based Interactive Voice Response (IVR) and the Internet. With whizGift™, you can shorten your time to market for new promotional products and customer access channels. |
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| Key Features |
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Flexibility
- whizGift™ gives retailers unlimited flexibility in how they organize their gift certificate programs. The value can be pre-assigned or chosen by the customer. Cards
can be re-loadable or disposable. Fees can be defined based on card usage or inactivity and conditional expiry dates can be tailored within the system.
- Many retailers build a portfolio of gift card products to attract different customer types and whizGift™ makes it easy to organize
these products and plan promotional campaigns around them.
Easytouse Interface
- The web-based user interface for whizGift™ has a simple design that allows retailers to start using the system almost
immediately. At TalentBeat, we believe that
good usability is the result of effective design principles and close attention to
function and form. whizGift™ uses these principles to deliver an interface that is both powerful and easy to use.
- whizGift™ helps retailers to get up and running quickly with either a simple or a sophisticated gift card program.
Ongoing operations such as reports, activations or
new card production can all be initiated and managed from a
graphical interface.
This helps keep down training and operating costs ensuring that running a gift card program in‐house
delivers
ever‐increasing cost savings as volumes grow.
Information Storage and Reporting
- whizGift™ gives retailers complete control over sensitive store sales figures and customer information meaning that retailers
do not have to expose this information
to 3rd party service providers.
- Powerful statistical and reporting capabilities track customer information and shopping patterns, providing retailers with
detailed records of every purchase, refund
and return. All transactions are logged within whizGift™ and can allow retailers to
make better decisions using up to the minute information.
Security and Fraud Prevention
- TalentBeat has rich experience developing and deploying secure payment solutions, this expertise means that whizGift™
has built‐in support for all the security
features expected from an electronic gift card solution.
- If an active card is lost or stolen, it can be blocked on the WhizGift™ system to prevent it being used fraudulently.
- whizGift™ also makes it difficult for active cards to be duplicated. Magnetic stripe encoding, database encryption of sensitive information and security audit logs
can all be configured depending on the card’s security requirements.
System Architecture
whizGift™ uses a relational database and Java technologies in a modern scalable architecture. External interfaces are defined in XML making integration with existing
systems such as IVR and Internet sites both faster and less expensive.
Modules
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LOYALTY |
- Redemption
- Add Value
- Balance Inquiry
- Issue
- Void Add Value
- Deactivation
- Replacement
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GIFT / STORED VALUE |
- Activation / Force / Void
- Block Activation /Re‐Activation
- Deactivation
- Redemption / Force / Void
- Pre‐Authorization
- Completion
- Balance Inquiry
- Issue / Issue Virtual
- Add Value / Force Add Value
- Return
- Cash Out / Void Cash Out
- Balance Transfer
- Adjustment
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Benefits |
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Cost Effective
- Electronic Gift Cards are less expensive to manage than paper‐based gift certificates due to less handling by sales representatives and faster transaction times. Back office reconciliation and reporting is also improved thanks to automated transaction processing.
- Unlike outsourced gift card solutions, whizGift™ can be managed in‐house giving retailer’s greater control over their operations and lower operating costs as volumes increase.
Higher Sales
- Electronic gift cards are proven to increase sales and reports suggest an increased patronage among customers.
Simplified Returns
- Retailers can replace cash and credit notes with an electronic refund card giving retailers a better mechanism for handling returned merchandise. Customers
prefer refund cards to credit notes and refund cards also ensure that the refunded value is spent at the same retailer.
Customer Loyalty and Brand Awareness
- Retailers can maximize their brand presence by launching promotional cards for store sales or holiday season shopping to attract new customers and drive spending back to their stores. whizGift™ gives retailers greater flexibility to grow customer loyalty and brand awareness by integrating gift cards into their overall promotional strategy.
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Supply Chain Management & Logistics |
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TalentBeat provides supply chain management and logistics solutions to manage profitability under complex requirements and streamline business operations within the supply chain.
TalentBeat SCM (Supply Chain Management) & Logistics meets the requirements with specialized functionality that takes into account the different supply chain perspectives and unique business challenges of Freight Forwarders, Warehouse & Distributors, Manufacturers and Transportation & logistics service providers.
Our comprehensive SCM & Logistics delivers the solution with best practices and low total cost of ownership, that match all business priorities from network design/order inception to delivery-from concept to customer. |
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| SCM & Logistics Solutions: |
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Our SCM & Logistics solution comprises the following key components:
- Planning and Forecasting – Any organization in the changing world requires sophisticated tools that enable anticipation of supply and demand scenarios. Further, accurately predicting these inventory requirements lead to efficient cash flow thus reducing working capital. It covers following:
- Demand forecasting – Predict demand for the product level and plan supply requirements.
- Multi-channel planning – Gain visibility across web, catalog and store channels to increase efficiency.
- Financial planning – Plan for the financial aspects of the inventory
- Assortment planning – Right mix of products or assortments to meet financial goals.
- Store clustering – Clustering stores by customer profile, size, locations or other characteristics.
- Inventory Optimization – Optimum availability of inventory at every point in the supply chain:-
- Replenishment – Turn inventory faster
- Multi-level – Manage forecasting andreplenishment across all distribution level/channels
- Vendor management – Sharing inventory data with suppliers to manage timed production and shipments
- Order life-cycle management – Order life-cycle starts when a customer places an order via – at store, online, call center or IVR and ends when the product gets delivered.
- Distributed order management – Gives the global view of inventory at the supplier, in transit or at the warehouse
- Reverse logistics management – Identify returns management, capture customer information and their reason for returns comes under reverse logistics
- Collaboration gateway – Customers and stores can track their own orders online
- Transportation life-cycle management – Delivering the right products to the customers at the right time is the transportation
life-cycle.
- Transportation procurement – To identify the right carriers and right modes at the best prices.
- Transportation Planning and execution – Manage all transportation activities, co-ordinate, re-direct and stay on schedule.
- Logistics gateway – Share critical data in realtime to keep transportation partners working together.
- Fleet management – Manage and control all the activities of fleet operations
- Audit, Payment and Claims – streamlines the processing of freight invoices, payments and reconciliation.
- Distribution management – Distribution extends from supplier’s loading docks to the customer’s front door
- Warehouse Management – More efficient layout, well utilized resources and streamlined inventory.
- Labor Management – Maintaining standards throughout the operations to reward quality and safety.
- Billing Management – Flexible activity-based solution, using time-based rules, to streamline cost tracking and analyze cost data.
- Supplier enablement – Supply chain capabilities for suppliers and automate communications & record-keeping. Generate purchase orders, advance ship notices, barcoded shipping labels & other forms – online.
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Features and Benefits: |
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Supply chain management and Logistics solution facilitates Freight forwarders, Warehouse & Distributors and Manufacturers to enhance their business operations by providing unique capabilities:
- SCM & Logistics planning and forecasting allows businesses to create, modify and track their financial, assortment and promotional plans for each channel.
- The solution minimizes data-entry errors which are peak in over demands and declines in case of adverse conditions.
- Forecast correctly and adjust plans quickly, so that inventory consumes less working capital while end-customers receive more of what they want.
- The solution enable channel-specific service levels so that internet, call center and stores orders can be filled from any sources.
- Share real-time inventory data to manage production and shipments across every point in the entire value chain.
- The solution automates return activities to maximize your credit from suppliers, simplify refunds to customers, and return inventory to your shelves for quick resale.
- Establish return process with special considerations such as custom-tailored apparel, personalized items or electronics.
- Transportation management helps clients to reduce costs, re-route around trouble spots and co-ordinate deliveries to reach faster with less money involved.
- Establish the strong network between suppliers and customers, which facilitates faster order processing in the supply chain.
- Logistics solution enables Freight forwarders, Warehouse & distributors and Manufacturers to move products faster and more accurately – for happier customers and less happy competitors.
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TalentBeat in Logistics: |
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In Logistics we have successfully implemented Logistics Management solution – whizSCM.
whizSCM is a logistics solution which gives brokers a facility to raise ship orders for their clients and create a consolidated shipment out of it and assign it to appropriate Carrier Company. There can be different entities that can access this system like 3rd party logistics, General Client, Carrier, etc.
whizSCM has various modules under the Logistics domain, these are as follows:
- Order Management Module –
- Taking orders from the customers and maintaining their database
- Generate shipping orders for brokers
- Distributed order management – Manage inventory at the supplier, in transit or at the warehouse at different locations
- Brokers and carrier companies can track their orders online
- Transportation Management Module –
- Identify the right carriers and right mode of transport at the best prices
- Manage all transportation activities, co-ordinate, re-direct and stay on schedule
- Manage and control all the activities of logistics operations
- Identify the status of goods in transit, at the origin or at the destination
- Accounting Module –
- Manage and control all accounting and financial activities
- Keep a track on the Account Payables and Account Receivables
- Facility to manage Multiple-currency options
- Tariff Module –
- Brokers can bid for the tariff
- They can create their own tariffle.
- Reporting Module – Generate various reports based on the individual requirements:
- Status reporting – Status of the goods in transit, shipment distance, time to reach destination etc
- Carrier history – Detail reports based on the carriers availability
- Ad-hoc reports – all types of miscellaneous reports according to customer’s requirements
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Benefits in a nutshell: |
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- Lower logistics and transportation costs
- Increase asset turnover
- Reduce inventory carrying costs
- Manage growth and expansion to improve revenues and market share
- Improve customer service to enhance competitiveness
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